Policy

  1. Privacy Policy

    Stitching Cotton Company (“we”, “us”, or “our”) is committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, share, and protect your personal information when you visit our website, use our products and services, or interact with us.


  2. What information do we collect?

    We may collect the following types of information from you: This includes information that can identify you as an individual, such as your name, email address, phone number, postal address, and payment details. Non-personal information: This includes information that cannot identify you as an individual, such as your browser type, device type, operating system, and IP address. Cookies and similar technologies: We use cookies and similar technologies to collect and store information about your preferences, settings, and interactions with our website and services. Cookies are small files that are stored on your device by your web browser. You can manage your cookie preferences in your browser settings.


  3. How do we use your information?

    We may use your information for the following purposes: To provide and improve our products and services: We use your information to process your orders, deliver your products, communicate with you, and provide customer support. We also use your information to improve our website, products, and services, and to develop new features and functionalities. To personalize your experience: We use your information to tailor our website, products, and services to your preferences, interests, and needs. We also use your information to send you newsletters, promotions, and other marketing materials that may be of interest to you. To protect our rights and interests: We use your information to prevent, detect, and respond to fraud, abuse, security breaches, and legal claims. We also use your information to enforce our terms and conditions, and to comply with applicable laws and regulations.


  4. How do we share your information?

    We may share your information with the following parties: Service providers: We may share your information with third-party service providers who perform functions on our behalf, such as hosting, payment processing, analytics, marketing, customer service, and courier services. We require these service providers to protect your information and use it only for the purposes for which we disclose it to them. Legal authorities: We may share your information with law enforcement, government agencies, courts, or other parties when required by law, or when necessary to protect our rights and interests, or the rights and interests of others.


  5. How do we protect your information?

    We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, and other security technologies to safeguard your information. We also limit access to your information to our employees, service providers, and business partners who need it to perform their duties.


  6. How long do we keep your information?

    We retain your information for as long as necessary to fulfill the purposes for which we collect it, or as required by law. We will delete or anonymize your information when it is no longer needed, or upon your request.


  7. What are your choices and rights?

    You have the following choices and rights regarding your information: Access and update: You can access and update your personal information by logging into your account on our website, or by contacting us at [email protected]. Opt-out: You can opt-out of receiving marketing communications from us by clicking on the unsubscribe link in our emails, or by contacting us at [email protected]. Delete: You can request us to delete your personal information by contacting us at [email protected]. We will delete your information unless we have a legitimate reason to keep it, such as for legal or contractual obligations. Object and restrict: You can object to or restrict our use of your personal information by contacting us at [email protected]. We will respect your request unless we have a legitimate reason to continue using your information, such as for legal or contractual obligations. Complain: You can lodge a complaint with us or with the relevant data protection authority if you are unhappy with how we handle your personal information.


  8. How do we update this policy?

    We may update this policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting a notice on our website, or by sending you an email. Your continued use of our website, products, and services after the effective date of the updated policy will constitute your acceptance of the changes.


  9. How to contact us?

    If you have any questions or comments about this policy, or if you want to exercise your choices and rights regarding your information, please contact us at: Stitching Cotton Company Address: Plot # 57, Malir Industrial Area, Malir City, Karachi, Pakistan, Email: [email protected] Phone: +92 313 7777989