Frequently Asked Questions

  1. What is Stitching Cotton Company?

    Stitching Cotton Company is a company that makes premium clothing and apparel for men, women, and kids. We use high-quality fabrics, designs, and craftsmanship to create products that are comfortable, stylish, and durable. We also offer CMT (Cut Make Trim) Services to vendors who want to outsource their production process.

  2. What are CMT Services?

    CMT Services are a type of contract manufacturing service where we provide cutting, sewing, and finishing of garments according to the specifications of the vendor. The vendor is responsible for providing the fabric, trims, labels, and packaging materials. We charge a fixed fee per piece for our CMT Services.

  3. How can I order from Stitching Cotton Company?

    You can order from Stitching Cotton Company by visiting our website, browsing our catalog, and placing your order online. You can also contact us by email, phone, or chat to place your order or inquire about our products and services. We accept various payment methods, such as Cash on delivery, Credit & Debit cards, easypaisa, Jazz Cash and Bank transfers.

  4. What are your shipping and delivery options?

    We ship our products all over the Pakistan by using reliable and fast courier services, such as TCS, Leopard, and M&P. We offer free shipping for orders above Rs.10000. We also offer express shipping for an additional fee. You can track your order status and delivery time on our website or by contacting our customer service.

  5. What is your return and exchange policy?

    At Stitching Cotton, we strive to ensure your complete satisfaction with every purchase. However, we understand that sometimes you may need to return or exchange an item. Please review our policy below for refunds and exchanges. * Eligibility for Refunds and Exchanges: To be eligible for a refund or exchange, items must be unused, unworn, and in the same condition as received, with all tags attached. Items must be returned within 15 days of the purchase date. Return & Exchange Policy: 1. To initiate a return, please include a copy of the invoice with your returned items and indicate the reason for return. 2. Customers are responsible for shipping the merchandise back to us via traceable delivery, such as courier or registered post, at their own expense. 3. Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item. 4. Please note that delivery charges will not be refunded. 5. Refund requests will be processed within 7 working days upon receiving the returned products. 6. All returns should be sent to: Address: Plot#57 Malir Industrial Area Near Nad-e-Ali Bus Stop Malir city, Karachi. Follow these simple steps to return or exchange your item(s): 1. Fill the Form: Fill out the form with the correct information if you want to return or exchange your item(s). FORM: https://docs.google.com/forms/d/e/1FAIpQLSeinAtfBamDuqMSDvLwn7SL7jAeLnMOrPAfAGv65B2kiSmwUQ/viewform 2. Repack Merchandise: Repack the merchandise securely to ensure safe transit. 3. Ship to Our Address: Ship the repacked merchandise to our address provided below: ADDRESS: Plot#57 Malir Industrial Area Near Nad-e-Ali Bus Stop Malir city, Karachi. NOTE: For any further queries regarding exchanges and returns, please reach out to us at [email protected] .

  6. How can I contact Stitching Cotton Company?

    You can contact Stitching Cotton Company by using any of the following methods: Email: [email protected]. Phone: +923137777989. Chat: Click on the chat icon on our website. Address: Plot # 57, Malir Industrial Area, Malir City, Karachi. We are available from Monday to Friday, 9 am to 5 pm (Pakistan Standard Time). We will respond to your queries as soon as possible. Thank you for choosing Stitching Cotton Company.

  7. Return And Exchange Form

    https://docs.google.com/forms/d/e/1FAIpQLSeinAtfBamDuqMSDvLwn7SL7jAeLnMOrPAfAGv65B2kiSmwUQ/viewform